{"id":13385,"date":"2025-12-15T14:12:48","date_gmt":"2025-12-15T13:12:48","guid":{"rendered":"https:\/\/thibaut.thomasmichonneau.com\/thibaut-expert-service\/"},"modified":"2026-04-07T12:38:34","modified_gmt":"2026-04-07T10:38:34","slug":"thibaut-expert-service","status":"publish","type":"page","link":"https:\/\/www.thibaut.fr\/en\/thibaut-expert-service\/","title":{"rendered":"THIBAUT Expert Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13385\" class=\"elementor elementor-13385 elementor-20\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4045d68 e-flex e-con-boxed e-con e-parent\" data-id=\"4045d68\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-060d6e7 e-con-full e-flex e-con e-child\" data-id=\"060d6e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fe35c3 elementor-widget elementor-widget-heading\" data-id=\"5fe35c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Expert Service:<br>Thibaut Service by Calas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-773c865 elementor-widget elementor-widget-text-editor\" data-id=\"773c865\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>With Thibaut Service by Calas, you get comprehensive support: hotline, preventive maintenance, original spare parts, and rapid on-site service. Our commitment: to ensure the performance, safety, and maximum longevity of your equipment. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-528406f elementor-widget elementor-widget-button\" data-id=\"528406f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Access your customer account<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ac61ad e-con-full e-flex e-con e-child\" data-id=\"4ac61ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac80556 elementor-widget elementor-widget-image\" data-id=\"ac80556\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"500\" src=\"https:\/\/www.thibaut.fr\/wp-content\/uploads\/2025\/12\/Le-Groupe-Thibaut-produit-en-moyenne-entre-cent-et-17516367-1024x640.jpeg\" class=\"attachment-large size-large wp-image-580\" alt=\"Stone Processing Machines | Groupe Thibaut - Manufacturer since 1959\" srcset=\"https:\/\/www.thibaut.fr\/wp-content\/uploads\/2025\/12\/Le-Groupe-Thibaut-produit-en-moyenne-entre-cent-et-17516367-1024x640.jpeg 1024w, https:\/\/www.thibaut.fr\/wp-content\/uploads\/2025\/12\/Le-Groupe-Thibaut-produit-en-moyenne-entre-cent-et-17516367-300x188.jpeg 300w, https:\/\/www.thibaut.fr\/wp-content\/uploads\/2025\/12\/Le-Groupe-Thibaut-produit-en-moyenne-entre-cent-et-17516367-768x480.jpeg 768w, https:\/\/www.thibaut.fr\/wp-content\/uploads\/2025\/12\/Le-Groupe-Thibaut-produit-en-moyenne-entre-cent-et-17516367.jpeg 1270w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e03f940 e-flex e-con-boxed e-con e-parent\" data-id=\"e03f940\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3da378e e-con-full e-flex e-con e-child\" data-id=\"3da378e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11b9119 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"11b9119\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Responsive, effective support<br>designed for professionals<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3fe8dd elementor-widget elementor-widget-text-editor\" data-id=\"c3fe8dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our technical teams provide daily support to ensure the performance, safety, and longevity of your equipment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8a090d e-grid e-con-full e-con e-child\" data-id=\"b8a090d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c2a5077 e-con-full e-flex e-con e-child\" data-id=\"c2a5077\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f3496d1 e-con-full e-flex e-con e-child\" data-id=\"f3496d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa94559 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"fa94559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-star\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e5ca0f elementor-widget elementor-widget-heading\" data-id=\"2e5ca0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Rapid assistance from machine experts<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1619112 elementor-widget elementor-widget-text-editor\" data-id=\"1619112\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Direct access to our expert technicians for immediate diagnosis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-679fe22 e-con-full e-flex e-con e-child\" data-id=\"679fe22\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-910ee92 e-con-full e-flex e-con e-child\" data-id=\"910ee92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd8f53 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"6dd8f53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"15\" viewBox=\"0 0 15 15\" fill=\"none\"><g clip-path=\"url(#clip0_264_838)\"><path d=\"M9.5 14.5H13.5C13.7652 14.5 14.0196 14.3946 14.2071 14.2071C14.3946 14.0196 14.5 13.7652 14.5 13.5V1.5C14.5 1.23478 14.3946 0.98043 14.2071 0.792893C14.0196 0.605357 13.7652 0.5 13.5 0.5H9.5C9.23478 0.5 8.98043 0.605357 8.79289 0.792893C8.60536 0.98043 8.5 1.23478 8.5 1.5V13.5C8.5 13.7652 8.60536 14.0196 8.79289 14.2071C8.98043 14.3946 9.23478 14.5 9.5 14.5ZM9.5 14.5H4M6.5 11.5V14.5M8.5 5.5H14.5M10 11.5H13M1.5 3.5H8.5V11.5H1.5C1.23478 11.5 0.98043 11.3946 0.792893 11.2071C0.605357 11.0196 0.5 10.7652 0.5 10.5V4.5C0.5 4.23478 0.605357 3.98043 0.792893 3.79289C0.98043 3.60536 1.23478 3.5 1.5 3.5Z\" stroke=\"white\"><\/path><\/g><defs><clipPath id=\"clip0_264_838\"><rect width=\"15\" height=\"15\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7afc750 elementor-widget elementor-widget-heading\" data-id=\"7afc750\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Remote diagnosis<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4244baa elementor-widget elementor-widget-text-editor\" data-id=\"4244baa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Thanks to the Pilot interface, our experts connect to your machine to resolve 80% of issues without having to travel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd35233 e-con-full e-flex e-con e-child\" data-id=\"cd35233\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4c1a1f8 e-con-full e-flex e-con e-child\" data-id=\"4c1a1f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43f8998 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"43f8998\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tools\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M501.1 395.7L384 278.6c-23.1-23.1-57.6-27.6-85.4-13.9L192 158.1V96L64 0 0 64l96 128h62.1l106.6 106.6c-13.6 27.8-9.2 62.3 13.9 85.4l117.1 117.1c14.6 14.6 38.2 14.6 52.7 0l52.7-52.7c14.5-14.6 14.5-38.2 0-52.7zM331.7 225c28.3 0 54.9 11 74.9 31l19.4 19.4c15.8-6.9 30.8-16.5 43.8-29.5 37.1-37.1 49.7-89.3 37.9-136.7-2.2-9-13.5-12.1-20.1-5.5l-74.4 74.4-67.9-11.3L334 98.9l74.4-74.4c6.6-6.6 3.4-17.9-5.7-20.2-47.4-11.7-99.6.9-136.6 37.9-28.5 28.5-41.9 66.1-41.2 103.6l82.1 82.1c8.1-1.9 16.5-2.9 24.7-2.9zm-103.9 82l-56.7-56.7L18.7 402.8c-25 25-25 65.5 0 90.5s65.5 25 90.5 0l123.6-123.6c-7.6-19.9-9.9-41.6-5-62.7zM64 472c-13.2 0-24-10.8-24-24 0-13.3 10.7-24 24-24s24 10.7 24 24c0 13.2-10.7 24-24 24z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb8d4c elementor-widget elementor-widget-heading\" data-id=\"6cb8d4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">International intervention<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-577d4ef elementor-widget elementor-widget-text-editor\" data-id=\"577d4ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Mobile teams of technicians ready to respond quickly, wherever you are.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b00db8 e-con-full e-flex e-con e-child\" data-id=\"4b00db8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5215ec1 e-con-full e-flex e-con e-child\" data-id=\"5215ec1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79891ec elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"79891ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M10 4V5H13.293L9 9.293L6.8535 7.1465C6.75974 7.05276 6.63258 7.00011 6.5 7.00011C6.36742 7.00011 6.24026 7.05276 6.1465 7.1465L1 12.293L1.707 13L6.5 8.207L8.6465 10.3535C8.74026 10.4472 8.86742 10.4999 9 10.4999C9.13258 10.4999 9.25974 10.4472 9.3535 10.3535L14 5.707V9H15V4H10Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1db14e6 elementor-widget elementor-widget-heading\" data-id=\"1db14e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Customized Preventive Maintenance<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d34aa5 elementor-widget elementor-widget-text-editor\" data-id=\"4d34aa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Plan maintenance with the Pilot tool to anticipate breakdowns and ensure maximum performance of your equipment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b953c81 e-con-full e-flex e-con e-child\" data-id=\"b953c81\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element 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6.24966 1.25H8.74966C8.90591 1.25 9.03716 1.3625 9.06216 1.5125L9.29341 3.16875C9.68716 3.325 10.0247 3.5375 10.3497 3.78125L11.9059 3.15625C12.0434 3.1 12.2122 3.15625 12.2872 3.29375L13.5372 5.45625C13.6184 5.59375 13.5809 5.7625 13.4622 5.85625L12.1434 6.875L12.1872 7.5L12.1434 8.125L13.4622 9.14375C13.5809 9.2375 13.6184 9.40625 13.5372 9.54375L12.2872 11.7062C12.2122 11.8437 12.0434 11.9 11.9059 11.8437L10.3497 11.2187C10.0247 11.4625 9.68716 11.675 9.29341 11.8312L9.06216 13.4875C9.03716 13.6375 8.90591 13.75 8.74966 13.75H6.24966ZM7.03091 2.5L6.79966 4.13125C6.04966 4.2875 5.38716 4.6875 4.90591 5.24375L3.39966 4.59375L2.93091 5.40625L4.24966 6.375C3.99966 7.10417 3.99966 7.89583 4.24966 8.625L2.92466 9.6L3.39341 10.4125L4.91216 9.7625C5.39341 10.3125 6.04966 10.7125 6.79341 10.8625L7.02466 12.5H7.97466L8.20591 10.8687C8.94966 10.7125 9.60591 10.3125 10.0872 9.7625L11.6059 10.4125L12.0747 9.6L10.7497 8.63125C10.9997 7.9 10.9997 7.10625 10.7497 6.375L12.0684 5.40625L11.5997 4.59375L10.0934 5.24375C9.6023 4.6752 8.93612 4.28605 8.19966 4.1375L7.96841 2.5H7.03091Z\" fill=\"white\"><\/path><\/g><defs><clipPath id=\"clip0_264_842\"><rect width=\"15\" height=\"15\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab2fc3 elementor-widget elementor-widget-heading\" data-id=\"3ab2fc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Genuine Replacement Parts<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c29c4ed elementor-widget elementor-widget-text-editor\" data-id=\"c29c4ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Large stock of THIBAUT-certified parts, available and delivered quickly for optimal reliability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-810108e e-con-full e-flex e-con e-child\" data-id=\"810108e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-780a730 e-con-full e-flex e-con e-child\" data-id=\"780a730\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15a9ddd elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"15a9ddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-compact-disc\" viewBox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 8C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zM88 256H56c0-105.9 86.1-192 192-192v32c-88.2 0-160 71.8-160 160zm160 96c-53 0-96-43-96-96s43-96 96-96 96 43 96 96-43 96-96 96zm0-128c-17.7 0-32 14.3-32 32s14.3 32 32 32 32-14.3 32-32-14.3-32-32-32z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aed0658 elementor-widget elementor-widget-heading\" data-id=\"aed0658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Software Support and Updates<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ac8fc6 elementor-widget elementor-widget-text-editor\" data-id=\"8ac8fc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Dedicated support for Pilot software and interface, ensuring your machines always run with the latest optimizations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f9c467 e-flex e-con-boxed e-con e-parent\" data-id=\"3f9c467\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-164b0b9 elementor-widget elementor-widget-heading\" data-id=\"164b0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">F.A.Q<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3fbeca elementor-widget elementor-widget-n-accordion\" data-id=\"e3fbeca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2390\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2390\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I report a breakdown? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2390\" class=\"elementor-element elementor-element-d3577e4 e-con-full e-flex e-con e-child\" data-id=\"d3577e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-650d062 elementor-widget elementor-widget-text-editor\" data-id=\"650d062\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"214\" data-end=\"358\">To report a breakdown, please contact our after-sales service via your <strong data-start=\"248\" data-end=\"287\"><a href=\"https:\/\/support.thibaut.fr\/portailweb\" target=\"_blank\" rel=\"noopener\">customer portal<\/a><\/strong>. Please provide:<\/p><ul data-start=\"359\" data-end=\"597\"><li data-start=\"359\" data-end=\"400\"><p data-start=\"361\" data-end=\"400\">the machine serial number,<\/p><\/li><li data-start=\"401\" data-end=\"445\"><p data-start=\"403\" data-end=\"445\">a precise description of the problem,<br> <\/p><\/li><li data-start=\"446\" data-end=\"597\"><p data-start=\"448\" data-end=\"597\">and if possible, photos or videos illustrating the issue. Our team will analyze your request and offer the quickest solution.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2391\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2391\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the average response time? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2391\" class=\"elementor-element elementor-element-33f8e40 e-con-full e-flex e-con e-child\" data-id=\"33f8e40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2391\" class=\"elementor-element elementor-element-4769fa6 e-flex e-con-boxed e-con e-child\" data-id=\"4769fa6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9bc7df elementor-widget elementor-widget-text-editor\" data-id=\"d9bc7df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The intervention time depends on location and complexity of the breakdown. Generally, our technical team intervenes within 24 to 72 hours after the breakdown report. For scheduled or specific interventions, a personalized schedule can be arranged.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2392\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2392\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How to plan maintenance? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2392\" class=\"elementor-element elementor-element-2bf6bf9 e-con-full e-flex e-con e-child\" data-id=\"2bf6bf9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a89b41e elementor-widget elementor-widget-text-editor\" data-id=\"a89b41e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"998\" data-end=\"1045\">To schedule maintenance, you can:<\/p><ul data-start=\"1046\" data-end=\"1316\"><li data-start=\"1046\" data-end=\"1121\"><p data-start=\"1048\" data-end=\"1121\">contact our customer service department or your technical advisor Thibaut,<\/p><\/li><li data-start=\"1122\" data-end=\"1316\"><p data-start=\"1124\" data-end=\"1316\">or use our online customer portal to select your preferred date. Our technicians will propose a schedule adapted to your needs and machine availability.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2393\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2393\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I get a quote for a part? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm113.9 231L234.4 103.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L285.1 256 183.5 357.6c-9.4 9.4-9.4 24.6 0 33.9l17 17c9.4 9.4 24.6 9.4 33.9 0L369.9 273c9.4-9.4 9.4-24.6 0-34z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2393\" class=\"elementor-element elementor-element-22a458c e-flex e-con-boxed e-con e-child\" data-id=\"22a458c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21070dd elementor-widget elementor-widget-text-editor\" data-id=\"21070dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1374\" data-end=\"1426\">To obtain a quote, please send us:<\/p><ul data-start=\"1427\" data-end=\"1663\"><li data-start=\"1427\" data-end=\"1469\"><p data-start=\"1429\" data-end=\"1469\">the reference or part number,<\/p><\/li><li data-start=\"1470\" data-end=\"1519\"><p data-start=\"1472\" data-end=\"1519\">a description of the part if necessary,<\/p><\/li><li data-start=\"1520\" data-end=\"1663\"><p data-start=\"1522\" data-end=\"1663\">and the desired quantity. Our team will send you a detailed quote as soon as possible, usually within 24 to 48 hours.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fec3ce0 e-flex e-con-boxed e-con e-parent\" data-id=\"fec3ce0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b8e6dfe e-con-full e-flex e-con e-child\" data-id=\"b8e6dfe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bca6e9 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0bca6e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Toolbox <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f91f7c9 elementor-widget elementor-widget-text-editor\" data-id=\"f91f7c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Contact our knowledgeable, responsive, and multilingual sales and marketing department.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7889a2 e-con-full e-flex e-con e-child\" data-id=\"e7889a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44c9ecb elementor-widget elementor-widget-button\" data-id=\"44c9ecb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fda655 elementor-widget elementor-widget-button\" data-id=\"0fda655\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.thibaut.fr\/portailweb\/Diffusion\/Download\/41%20\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download our TeamViewer<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Expert Service:Thibaut Service by Calas With Thibaut Service by Calas, you get comprehensive support: hotline, preventive maintenance, original spare parts, and rapid on-site service. Our commitment: to ensure the performance, safety, and maximum longevity of your equipment. Access your customer account Responsive, effective supportdesigned for professionals Our technical teams provide daily support to ensure the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13385","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>After-Sales Service &amp; Maintenance | Groupe Thibaut<\/title>\n<meta name=\"description\" content=\"Expert after-sales service for Thibaut machines: hotline, remote diagnostics, preventive maintenance, original spare parts, rapid on-site intervention.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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